Privacy Policy – Sweta Clinics

Terms & Conditions | Clinic & Webinar Services

Effective Date: January 06, 2020

Welcome to Sweta Clinics. These Terms & Conditions govern your access to and use of our website www.swetaclinics.com, clinic services, consultations, treatments, and educational webinars conducted by Sweta Clinics in Hyderabad.

Note: By accessing our website, booking appointments, registering for webinars, or using our services, you agree to be bound by these Terms & Conditions.

1. Scope of Services

Sweta Clinics provides:

  • Medical consultations and treatments
  • Diagnostic and therapeutic services
  • Educational health-related webinars and awareness programs

All services are subject to professional medical evaluation and availability.

2. Medical Disclaimer

Your data is used for:

  • Information on this website and in webinars is for general educational purposes only.
  • It does not substitute professional medical advice, diagnosis, or treatment.
  • Treatment outcomes may vary from patient to patient.
  • Always follow the advice of a qualified medical professional

3. Appointments & Consultations

  • Appointments are confirmed only after successful booking
  • Consultation timings may change due to medical emergencies.
  • Doctors reserve the right to reschedule appointments when necessary.
  • Treatment plans are personalised based on medical evaluation.

4. Webinars & Online Programs

  • Webinar registrations are for individual use only.
  • Webinar content must not be recorded, copied, shared, or redistributed without written permission.
  • Access details are shared digitally via email or WhatsApp.
  • Sweta Clinics reserves the right to modify or cancel webinars if required.

5. Payments

  • All prices are displayed in Indian Rupees (INR ₹).
  • Payments are processed securely through third-party payment gateways such as PayPal.
  • We do not store or access your card or banking details.
  • Successful payment confirmation is mandatory to avail paid services or webinars.

6. Refunds & Cancellations

  • Consultation fees are non-refundable once the service is availed.
  • Appointment cancellations must be made 24–48 hours in advance, subject to clinic policy.
  • Webinar fees are non-refundable once access is provided.
  • If a webinar is cancelled by Sweta Clinics, eligible refunds will be processed to the original payment method.

Refund timelines may vary depending on the payment gateway.

7. User Responsibilities

By using our website and services, you agree:

  • To provide accurate and complete information
  • Not to misuse the website or services
  • Not to attempt unauthorised access to systems or data
  • To respect clinic staff, doctors, and other users

8. Intellectual Property

  • All website content, branding, text, images, videos, and webinar materials are the property of Sweta Clinics.
  • Unauthorized reproduction or distribution is strictly prohibited.

9. Limitation of Liability

Sweta Clinics shall not be held liable for:

  • Any indirect or consequential damages
  • Delays due to technical issues, network failures, or force majeure events
  • Outcomes beyond reasonable medical control

10. Third-Party Links

Our website may contain links to third-party platforms (payment gateways, social media, tools). We are not responsible for their content, services, or policies.

11. Modifications to Terms

Sweta Clinics reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website implies acceptance of updated terms.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Hyderabad, Telangana.

13. Contact Us

If you have questions or concerns regarding our Privacy Policy, feel free to contact us:

Sweta Clinics – Hyderabad
Phone: +91 73060 00506
Website: www.swetaclinics.com