Privacy Policy
Effective Date: January 02, 2020
Welcome to Sweta Clinics. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.swetaclinics.com or interact with our services at our Hyderabad clinics.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email ID, date of birth, and address when you fill online forms or book appointments.
- Medical Information: Treatment history, health concerns, prescriptions, reports, and consultation notes.
- Technical & Device Information: IP address, browser type, device details, cookies, analytics data.
- Payment Information: Limited to transaction details via third-party payment gateways. We do NOT store card details.
2. How We Use Your Information
Your data is used for:
- Scheduling appointments and sending confirmations
- Providing personalised treatment plans
- Improving website performance and user experience
- Processing payments securely
- Responding to enquiries
- Internal record keeping and compliance with medical guidelines
3. Sharing of Information
We DO NOT sell, trade, or rent your data. We only share information with:
- Verified medical professionals within Sweta Clinics
- Trusted third-party integrations (WhatsApp API, payment gateways, hosting services, analytics)
- Government/regulatory authorities if legally required
4. Data Security
We implement industry-standard security protocols to protect your data:
- Encrypted patient records
- Secure servers and firewall protection
- Restricted staff access based on role
- Third-party tools with GDPR compliance
5. Cookies & Tracking
Our website uses cookies for:
- Analytics (Google Analytics, Search Console)
- Improving page load speed
- Personalising user experience
You may disable cookies in your browser settings.
6. Third-Party Links
External links on our website may take you to third-party websites. We are not responsible for their content or privacy practices.
7. Your Rights
You have the right to:
- Request access to your data
- Request correction or deletion
- Withdraw consent for marketing communication
- Request copies of your medical records
8. Children’s Privacy
We do not knowingly collect personal data from children under 16 without parental consent.
9. Policy Updates
We may update this Privacy Policy periodically. Please review this page regularly for changes.
10. Payments
We value your privacy and are committed to protecting your personal information. When you use our website or services (clinic appointments, consultations, or webinars), we may collect basic personal details such as your name, phone number, email address, and payment information. All online payments are processed securely through trusted third-party payment gateways such as PayPal. We do not store or have access to your card or banking details. Your information is used only for: Booking appointments or webinars Communication related to services Internal record-keeping and service improvement We do not sell, rent, or share your personal data with third parties, except when required by law. By using our website, you consent to this Privacy Policy.
11. Contact Us
If you have questions or concerns regarding our Privacy Policy, feel free to contact us:
Sweta Clinics – Hyderabad
Phone: +91 73060 00506
Website: www.swetaclinics.com