Privacy Policy

Effective Date: January 02, 2020

Welcome to Sweta Clinics. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.swetaclinics.com or interact with our services at our Hyderabad clinics.

Note: By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email ID, date of birth, and address when you fill online forms or book appointments.
Medical Information: Treatment history, health concerns, prescriptions, reports, and consultation notes.
Technical & Device Information: IP address, browser type, device details, cookies, analytics data.
Payment Information: Limited to transaction details via third-party payment gateways. We do NOT store card details.

2. How We Use Your Information

Your data is used for:

Scheduling appointments and sending confirmations
Providing personalised treatment plans
Improving website performance and user experience
Processing payments securely
Responding to enquiries
Internal record keeping and compliance with medical guidelines

3. Sharing of Information

We DO NOT sell, trade, or rent your data. We only share information with:

Verified medical professionals within Sweta Clinics
Trusted third-party integrations (WhatsApp API, payment gateways, hosting services, analytics)
Government/regulatory authorities if legally required

4. Data Security

We implement industry-standard security protocols to protect your data:

Encrypted patient records
Secure servers and firewall protection
Restricted staff access based on role
Third-party tools with GDPR compliance

5. Cookies & Tracking

Our website uses cookies for:

Analytics (Google Analytics, Search Console)
Improving page load speed
Personalising user experience

You may disable cookies in your browser settings.

6. Third-Party Links

External links on our website may take you to third-party websites. We are not responsible for their content or privacy practices.

7. Your Rights

You have the right to:

Request access to your data
Request correction or deletion
Withdraw consent for marketing communication
Request copies of your medical records

8. Children’s Privacy

We do not knowingly collect personal data from children under 16 without parental consent.

9. Policy Updates

We may update this Privacy Policy periodically. Please review this page regularly for changes.

10. Contact Us

If you have questions or concerns regarding our Privacy Policy, feel free to contact us:

Sweta Clinics – Hyderabad
Email: swetaclinics15@gmail.com
Website: www.swetaclinics.com